![]() An alert for the successful reset of questions will be sent to your registered mobile number. Please Note: You will get a success message that your questions and answers have been reset on the Internetīanking screen. Step 3: Confirm the reset questions with an SMS OTP sent to your registered mobile Step 1: Login to Internet Banking and go to My Profile section where your login ID is shown. You can reset your questions through usual device in 3 simple steps As you bank online with your most used devices, these become your usual devices and thus questionsĪre not prompted for verification when you login using any of these devices. Once you answer correctly, this device also becomes your usual device for Internet Banking. If you also login to Internet Banking through your office PC later, you will be prompted to answerĪ question. Usual device is the device through which you have logged in to Internet Banking to set or verify your questions and answers.Įxample: You logged in from your Home PC, set answers to 3 questions andĬonfirmed it with OTP(one time password), then this becomes your usual device for Internet Banking. You can click on the top right menu button of the app andĬlick “Get New S/N” for the new serial no.Įnsure enhanced online security with Adaptive Authentication
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